SGOA has been founded in 1989 with the aim to offer a forum for mediation and arbitration of disputes. The SGOA was the first institute in The Netherlands to offer Mediation.
At the origin the emphasis was mainly put on disputes between providers and users of computer hardware and software, IT consultancy and telecommunications services. With the increasing use of the Internet, the action radius of the foundation becomes more diversified.
SGOA offers several forms of dispute resolution : ICT-mediation, arbitration, binding expert’s advice, (normal) expert’s advice and e-ADR (Mediation by the internet). The major advantage of making use of SGOA’s service is a rapid and professional settlement of disputes in order to allow the parties to concentrate as soon as possible their attention again to constructive aspects.
The core activity of SGOA is the conduct of ICT-mediation. A mediation is a individualised non-binding procedure based on a more or less formalised negotiation method. The emphasis is on fact finding and the analysis of common versus opposed interests. Contrary to normal court practice, the mediator and co-mediator actively seek an agreement to settle the dispute. Practice during the past years shows that a mediation usually (95 % of the cases are settled successfully !) takes no longer than one or two meetings.
As far as arbitration is concerned, SGOA offers three different forms of arbitration : normal arbitration, urgent arbitration and short arbitration. Normally parties are represented by their legal counsels. Arbitration is a more formalised and also a more commonly known procedure than a mediation.
Sometimes, when a dispute arises, parties are prepared to follow the advice of an independent expert. This is why SGOA offers the possibility to ask for a binding expert’s advice.
The fourth service offered by SGOA is an expert’s advice. SGOA acts also as an intermediary for parties and courts when they are looking for independent experts in disputes. SGOA never provides expert’s advice to only one party in a conflict.
Finally SGOA provides e-ADR, mediation by the internet.
Compared to other organisations offering arbitration and mediation services, the main characteristic of SGOA is the mixture of legal and ICT expertise.
SGOA has been founded in 1989 with the aim to offer a forum for mediation and arbitration of disputes. The SGOA was the first institute in The Netherlands to offer Mediation.
At the origin the emphasis was mainly put on disputes between providers and users of computer hardware and software, IT consultancy and telecommunications services. With the increasing use of the Internet, the action radius of the foundation becomes more diversified.
SGOA offers several forms of dispute resolution : ICT-mediation, arbitration, binding expert’s advice, (normal) expert’s advice and e-ADR (Mediation by the internet). The major advantage of making use of SGOA’s service is a rapid and professional settlement of disputes in order to allow the parties to concentrate as soon as possible their attention again to constructive aspects.
The core activity of SGOA is the conduct of ICT-mediation. A mediation is a individualised non-binding procedure based on a more or less formalised negotiation method. The emphasis is on fact finding and the analysis of common versus opposed interests. Contrary to normal court practice, the mediator and co-mediator actively seek an agreement to settle the dispute. Practice during the past years shows that a mediation usually (95 % of the cases are settled successfully !) takes no longer than one or two meetings.
As far as arbitration is concerned, SGOA offers three different forms of arbitration : normal arbitration, urgent arbitration and short arbitration. Normally parties are represented by their legal counsels. Arbitration is a more formalised and also a more commonly known procedure than a mediation.
Sometimes, when a dispute arises, parties are prepared to follow the advice of an independent expert. This is why SGOA offers the possibility to ask for a binding expert’s advice.
The fourth service offered by SGOA is an expert’s advice. SGOA acts also as an intermediary for parties and courts when they are looking for independent experts in disputes. SGOA never provides expert’s advice to only one party in a conflict.
Finally SGOA provides e-ADR, mediation by the internet.
Compared to other organisations offering arbitration and mediation services, the main characteristic of SGOA is the mixture of legal and ICT expertise.